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Experienced Member

Upon renewal of the payment details, there was a 70% discount for 6 months but after the renewal the normal amount was deducted.

 
1 Comment
QuickBooks Team

Let's check if you're qualified for the discounted price,...

Let's check if you're qualified for the discounted price, alsanabis.youth.

That promotional offer is usually for new users. However, you can still check if you're qualified to get this offer by reaching out to our Product Support Team. 

They have the tools that can get into your account in a safe and secure environment and verify if you're eligible. Once qualified, you'll be billed for the discounted price for the next 6 months.

Here's how to reach them:

  1. First, go to the Help icon to connect to a support agent. 
  2. Click on Contact Us button to email your concern. 
  3. Tick on Start an email button, a window appears.
  4. Provide your account information and some insight about this concern.
  5. Lastly, click on Send email button. 

See the following article for more information on how to update your subscription and billing details​.

I’m always here if you need anything else, please let me know by leaving a comment below. Enjoy the rest of the week.