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I offer you a warm welcome in the Community, @sangeetha-k-firs. I'll share insight on the reconciliation process in QuickBooks Online (QBO).
Here are the common causes for ending balance issues:
The first things to check are your opening and beginning balances. The opening balance is for those accounts you reconcile for the first time. On the other hand, the beginning balance is for those accounts you reconciled in the past. If the amount is correct, proceed to the next steps below.
Ensure that the ending balance is correct. Here's how:
Check out this article for additional information: Fix issues at the end of a reconciliation in QuickBooks Online. Proceed to Step 3 if you're still having issues at this point.
Also, here's an article that lists things to take note of about reconciliation: Tips for year-end reconciliation.
Tag me in a comment below if you have other questions about the reconciliation process in QBO. I'll be sure to take care of your concerns. Have a great day ahead!
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