Hello there, Leila.
Yes, you can take the ProAdvisor exam in a mobile web browser. Let's perform some troubleshooting steps to ensure you can view your training and certification history or retake the exam.
One of the possible reasons why your training and certification history and the Take Exam button aren't showing is that the mobile browser you're using had a data issue. To verify, let's log in to your QuickBooks Online (QBO) account using a private browser. To do so, click the three vertical dots at the top-right corner and select New incognito.
Once logged in, go back to the Training & certification history to check if it has already shown the data. Then, go to the Training tab to verify if the Take exam button is available.
If this works, you need to clear the browser's cache so the system can start fresh. If you get the same result while using a private browser, I suggest switching to a different one.
You may also want to check out these articles to learn more about ProAdvisor and QuickBooks certification courses:
Don't hesitate to leave a comment below if you need more information about this. I'll be around to provide further details.
