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Digital Resource Hub
Welcome to the Global QuickBooks Community! We are here to help you get the most out of QuickBooks and show you how to access digital support, 24/7, no matter where you are in the world.
Ready to explore? Let’s get started!
Global Learn and Support Page
Did you know that we have a personalised support page for all your QuickBooks learning and support needs? Our learn and support page offers a Getting Started page, help articles, and video tutorials all at your fingertips 24/7.
Is this the right help for me? Our learn and support page is great for getting started with QuickBooks Online, how-to guides, and learning the value that QuickBooks can bring to you and your business. Example: How do I connect my bank account in QuickBooks Online?
Quick-Tip: All our content is updated regularly so be sure to check back often.
Post a Question to the Community
If you can't find an answer you’re looking for in our support articles you can visit our community Questions & Answers forums to ask your question. You can get to the Q&A section at any time by clicking on Community in the header and choosing "QuickBooks Q&A" from the drop down.
Is this the right help for me? Posting a question to the community is support you can get 24 hours a day, 7 days a week. This kind of help is great for peer-to-peer support from other accountants and small business owners from down the road to across the globe. We also have a team of QuickBooks community experts there to lend a hand
Quick-Tip: Click on the drop down menu at the top of the Q&A forums and select your version of QuickBooks from the list. This will filter the questions and answers to those applicable to your product.
Digital Assistant
Looking for quick answers right while you work in QuickBooks Online? Just login to your account, click the help (?) icon in the upper right corner and type your question to be answered by our friendly chat assistant.
Is this the right help for me? Digital assistant is great for anyone who is new to QuickBooks Online. Example: How do I customise an invoice? Or, How do I import bank transactions?
Quick-tip: Have a more complex question you would like to speak to a human about? You can do this through our chat assistant as well. Just type: “speak to a human.” and you will be connected to our QuickBooks Online support team.
Events
Looking to see what QuickBooks events are happening next? Check our QuickBooks Online upcoming events for Accountants and for Small Business owners. Our events are free and open to a variety of skill levels.
Is this help right for me? We have events happening all year round whether you’re a small business owner getting started in QuickBooks Online or looking to learn more about a new feature that can benefit you, we’ve got you covered.
Language Support
Did you know that we recently expanded our language offering in the QuickBooks Online Global product? Learn more about which languages are supported and how to change your language settings in our QuickBooks Language help article.
Quick-Tip: Want to view a video tutorial in your local language? Click the gear icon in the bottom right corner of the video, and select your chosen language subtitles.
Connect with us on Social
Our QuickBooks Online Accountant Facebook groups are peer-to-peer support communities for accountants to network, stay connected, share best practices, and stay up to date with Intuit events and updates.
Whether you are an accountant, or bookkeeper using QuickBooks online - our goal is to grow as a community, helping each other with Quickbooks, financial, and business growth topics. We are here to support each other and share our knowledge.
Is this the right help for me? Our Accountant Facebook group is a great space for accountants to get support from other accountants or bookkeepers, and stay connected with the latest in QuickBooks. Please note: these groups are for accountants only. Visit our community Q&A page for 24/7 peer-to-peer support for all QuickBooks Online users.
International QuickBooks Accountant Facebook
Ireland QuickBooks Accountant Facebook
South Africa Accountant Facebook
Quick-tip: Want to view Facebook in your local language? Here’s how:
- Tap the three lines in the top right of Facebook.
- Scroll down and tap Settings & privacy, then tap Settings.
- Tap Language and region.
- Tap Language for buttons, titles and other text from Facebook.
- Select the language you want Facebook to appear in.
