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Hello there, @userme.
Yes, you need to set up a Shopify customer in QuickBooks Online (QBO) first, then use this customer for all your Shopify transactions or orders.
Here's how:
For additional reference about managing customers in QBO, check out this article.
Also, open this link to learn more about Shopify integration: QuickBooks & Shopify.
Let me know if you have any other questions. I'm always here to help. Have a good day!
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