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murtuza
Level 1

When do i have to renew my license?

 
3 Comments 3
RenjolynC
QuickBooks Team

When do i have to renew my license?

Hi there, murtuza.

 

To check the renewal date of your QuickBooks Online subscription, you can follow these steps:

 

  1. Go to the Gear > Account and settings.
  2. On the left panel, click Billing & Subscription. Your renewal date will be displayed with your subscription status.
  3. Click Done.

Here's a sample screenshot for a visual reference:

 

 

You can also read this article for more details: Find your subscription renewal date.

 

Please let me know in the comments below if you have other questions or concerns. Have a great day!

Syed_Moazam
Level 1

When do i have to renew my license?

Hello All,

 

I want to renew my subscription for one year but application is asking to take for 3 years.

Need support.

 

thanks.

AlcaeusF
Moderator

When do i have to renew my license?

Hi @Syed_Moazam,

 

Welcome to the Community. I can get you over to the support to help you with your subscription concern.

 

I know that you need to get hold of someone regarding your account. However, the Community is a public forum, and the ability to assist with the renewal is unavailable.

 

I'd suggest using the Get a callback or Start a chat feature from the Help menu. Our Support Team has access and tools unavailable to me so that your information is kept secure and private.

 

One of them will be able to check if you can take the one-year plan for the subscription. Here's how you can reach them:

 

  1. Go to the Help menu at the upper right. 
  2. Choose Contact Us
  3. Enter your specific concern in the What can we help you with? box. 
  4. Click Let's talk
  5. Select Get a callback or Start a chat.

 

I've also attached an article you can use to learn how to view the subscription renewal date in QuickBooks: Find your subscription renewal date.


Drop me a comment below if you have any other questions about your subscription. I'll be happy to help you some more.