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Which QB Desktop county version do you have?
Where is your company located?
https://quickbooks.grsm.io/Asia-Pacific
If your company is not located in the US, UK, or CA; you may have 2 options:
1. Utilize a migration tool. i.e TPExporter for Desktop, TPImporter for Online
https://transactionpro.grsm.io/qbd
2. Purchase a 3rd party conversion service
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