I recently subscribed to QB Online in order to upgrade from our QB Desktop Premier 2019 US Version. During subscription process for QB Online, I selected the german flag. I just learned that I then have an QB Online International account. So far so good.
I now did the export from QB Desktop to QB Online and wanted to get the company file into my QB Online subscription I just did. The export in general worked fine, however I have now a severe issue as it looks like I have two companies now:
- Company ID XXXX XXXX XXXX XXXX (Looks that it is the empty company which we created while initial QB Online registration and subscribing process)
- Company ID XXXX XXXX XXXX XXXX (Looks like the imported company which was created automatically during importing process)
My question now is, How can we apply the subscription of first company into the second company to not be billed twice?
I would like to just do the export from Desktop to Online again, however, in this process I cannot select the file of QB Online company 1 where I have the subscription, but can only replace QB Online Company 2 with my QB Desktop data. But here I have now subscription.
What can i do now?
