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contact-gamingvi
Level 1
posted
‎March 11, 2022 04:57 PM
last updated ‎March 11, 2022 4:57 PM

Hi, is there any way to prevent importing free orders from woocommerce to quickbooks? We have many free products and would like to prevent sales of these from importing.

Our woocommerce store has many free digital products and we get hundreds of sales from these per day. These are however just end up cluttering our quickbooks profile and have no impact on sales, since they are free. Is there any way to prevent these “free” orders from being imported to quickbooks?
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2 Comments 2
GlinetteC
Moderator
Moderator
‎March 11, 2022 05:58 PM

Hi, is there any way to prevent importing free orders from woocommerce to quickbooks? We have many free products and would like to prevent sales of these from importing.

Hello there, contact-gamingvi.

 

QuickBooks Online is dependent on the data transmitted by WooCommerce. 

 

I recommend contacting WooCommerce support if they have ways to prevent the free orders from importing into QuickBooks Online. Here's a link to contact their support: WooCommerce Community Support.

 

I'm also adding this that contains information about fixing errors you may encounter: Fix WooCommerce.

 

I'll be right here if you need more help.

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Fiat Lux - ASIA
Level 15
‎March 11, 2022 09:25 PM

Hi, is there any way to prevent importing free orders from woocommerce to quickbooks? We have many free products and would like to prevent sales of these from importing.

@contact-gamingvi 

You need a 3rd party app to filter those transactions.

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