Let's figure out why it's invalid, daner.
When choosing the name for a product/service, ensure that it doesn't exceed 100 characters. You also need to avoid using special characters.
If you meet all the right formatting guidelines and it's still invalid, I suggest performing basic troubleshooting steps. You could be having browser cache issues. Start by opening a private browser or an incognito window on your QuickBooks Online (QBO) account. Based on your browser type, please refer to the keyboard shortcuts below:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
After this, clear the browser's cache so the system can restart. Clearing the cache will reboot the system, allowing you to work with a clean slate.
You can also check this article for further information about the correct format for your spreadsheet: Import products and services into QuickBooks Online.
Moreover, I'll share this link to help you show customers summaries of their invoices, payments, credits, and balances: Create and send customer statements in QuickBooks Online.
Comment below if you need further assistance managing your products and services. I'm here to help. Have a great day!
