Hello there, peter,
Currently, there isn’t a way to automatically transfer your data from the desktop file to the Online version. This is the reason you’re unable to view any data in the QBO file.
What you need to do is to export these lists in a CSV format and import them to QBO. The information you can export includes the following:
To export your customers and supplier lists:
For the other lists, you can check out this article for the detailed step: Import or Export MS Excel Files.
Once done, you can import the data by performing the steps below:
Here’s an article that covers the common questions and answers about importing data: https://community.intuit.com/articles/1806574.
You can also contact our Odyssey team. We partnered with them to help our users, just like you, transfer our data from your Desktop file to the Online version. This is to ensure we’re able to migrate your data swiftly and accurately. Here’s how:
To learn more about this conversion process, go through this article: https://community.intuit.com/articles/1760414. For more details about the system requirements for QBO and its features to help you get started: https://quickbooks.intuit.com/global/faq/.
I’ll be right here to help if you need further assistance. I’m looking forward to the success of the conversion process, peter, .