Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Thanks for visiting us again here in the Community, @nishajoeva.
I love to help you get this banking issue sorted out. However, I want to know if you receive any banking errors and what financial institution are you working with. Any further details would be a great help for me to narrow down this matter.
Moreover, the data we receive in QuickBooks depends on the information sent to us by the financial institution. If the connection between QBO and the bank is interrupted, online banking issues like transactions are not syncing may occur.
To fix this, you can manually update the account to refresh the connection and fetch missing items.
Here's how:
To learn more about fixing online banking issues, see this article: What to do if bank transactions won’t download or there's a bank error?
If the same thing happens, I suggest importing your bank entries into the system manually. This way, you can get your work done.
Here's how:
For the information and steps on importing these files, see this article: Manually upload transactions into QuickBooks Online.
Keep me posted on how things turn out. I'll be around to assist you further if there's anything else that you need. Take care!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.