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Thank you for contacting us about inventory shrinkage, @momnmeclinic.
I'd be glad to share information and sort things out for you.
Inventory Shrinkage is one of the pre-created accounts of QuickBooks Online. It's automatically created once you adjust the quantity on hand on your inventory product.
It means if you make an inventory adjustment, there will be inventory shrinkage. I suggest avoiding adjusting inventory if you don't want to affect shrinkage.
If you already created inventory adjustment, you can consult your accountant for further help. You'll want to be careful editing these entries as they will affect your accounting.
You can check out this article for more information with creating inventory adjustments. This will guide you in adding and editing or deleting adjusting quantity on hand in QBO.
Please visit this article for additional information about setting up and tracking inventory. This includes detailed steps for adding inventory products, restocking inventory, and viewing inventory reports.
Let me know if you have further questions with managing inventory shrinkage. I'm always here to assist you. Take care.
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