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Let's make sure you'll be able to record correctly the amount that's paid, Priscilla Mwendwa.
I have another way on how you can record this in QuickBooks Online (QBO). You can create an invoice with the predetermined amount. Then, after the service incurs, you can enter a bank deposit wherein you can match the payment you received from your customer. Let's say, you created an invoice with the amount of 1500, but the actual cost is only 1300. So you use the actual amount that is the 1300 when receiving the payment. To do this, follow the steps below:
Then, create a deposit. Here's how:
That should do the trick. In addition, QuickBooks automatically downloads the latest transactions. To learn more on how to categorise them, read this article for more details: Categorise and Match Online Bank Transactions In QuickBooks Online.
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