Thanks for posting in the Community, Jheramy. Our main priority is to address any concerns you may have. To do this effectively, I need specific information to help me fully understand the situation at hand.
Could you please clarify what you mean by the "scan receipt dropbox"? Are you referring to a specific button in the scan receipt interface of the QuickBooks Online mobile app? Any additional details you can provide will help me give you a more accurate and helpful response. If possible, please attach any relevant screenshots in your reply.
I look forward to assisting you further, Jheramy. So, feel free to elaborate on your needs. I'll circle back to you as soon as I can. Take care!
