cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
NEW Connect to DBS IDEAL direct bank feeds Click here
demi-megaserve-e
Level 1

Can we re entered a cancelled invoice?

we have cancelled n invoice by mistake - can we re issue it with the same number?
1 Comment 1
Maybelle_S
QuickBooks Team

Can we re entered a cancelled invoice?

Yes, Demi. We can re-create the canceled invoice in QuickBooks Online (QBO).

 

Firstly, find the canceled invoice in the Audit Log to see the information. Here's how:

 

  1. Go to the Gear icon.
  2. Under Tools, select Audit Log.
  3. In the Audit History window, locate the transaction.

 

After that, recreate the invoice. I'll guide you on how:

 

  1. Go to the +New button.
  2. Under Customers, select Invoice.
  3. Select a customer from the drop-down arrow.
  4. Enter the invoice number and other information.
  5. Hit Save.

 

Furthermore, turn on the custom transaction number to enter the same invoice number.

 

Additionally, visit this link to make your sales form personalised: Customise invoices, estimates, and sales receipts. This will help streamline invoicing, boost your brand’s professionalism, and enhance client communication.

 

This process helps maintain smooth business operations and accurate financial tracking. Let me know if you need more help recreating invoices in QuickBooks. I want to keep your finances in perfect order.