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yuharrylee
Level 1

Can we speed up the loading of the accounts?

Loading the Accounts now is unbearably slow
1 Comment 1
ChristineJoieR
QuickBooks Team

Can we speed up the loading of the accounts?

Experiencing speed issues in QuickBooks Online (QBO) can occur for several reasons, Harry. Let me outline these causes and provide steps to speed up QuickBooks Online.

 

QuickBooks Online is a cloud-based platform that depends on four crucial local factors for optimal performance:

 

  • Your device's capabilities.
  • Available RAM.
  • The quality of your internet connection.
  • QBO system requirement isn't met.

 

If any of these components fall short, the software may function more slowly.

 

On the flip side, users can encounter loading processes that could take up to 10 seconds, especially for larger datasets. However, if loading times consistently surpass this limit, we recommend using a QBO-compatible browser like Firefox, Google Chrome, or Safari to improve performance.

 

On the other hand, we can run a quick test using a private browsing window to see if it makes a difference. This approach is helpful because it eliminates the influence of browser extensions or cached data that might be slowing things down.

 

Here are the shortcut keys for accessing incognito browsers:

 

  • Google Chrome: press Ctrl + Shift + N
  • Mozilla Firefox: press Ctrl + Shift + P
  • Microsoft Edge: press Ctrl + Shift + N
  • Safari: press Command + Shift + N

 

If your QBO account works at a normal speed in a private browser, I recommend deleting the cache history. Sometimes, browser cache can interfere with the functioning of web-based applications.

 

If you need a guide managing your accounts in the Chart of Accounts, refer to this page: Learn about the Chart of Accounts in QuickBooks Online. This will assist you in properly setting up the chart of accounts, ensuring the accuracy of your books. 

 

I'm here to help if you need assistance in improving QuickBooks Online's performance. Just leave a comment below, and I'll respond to you promptly. Stay safe.