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macmanaspen
Level 1
posted
‎December 03, 2025 06:53 AM
last updated ‎December 03, 2025 6:53 AM

Does anyone know why this morning all of a sudden ALL of my invoices are gone. Several years worth, gone. Says an error occurred and to try back later?

No message to tell me what the issue is at all
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1 Comment 1
john_T
QuickBooks Team
QuickBooks Team
‎December 03, 2025 07:53 AM

Does anyone know why this morning all of a sudden ALL of my invoices are gone. Several years worth, gone. Says an error occurred and to try back later?

Hi there, @macmanaspen.
 

If all your invoices suddenly disappeared and you’re seeing an error message saying “error occurred and try back later,” try signing out and signing back in. If that doesn’t work, you can also try using a different browser or open your account in a private/incognito window.

Here are the shortcuts:
 

  • Chrome (Windows/Linux): Ctrl + Shift + N • Mac: ⌘ + ⇧ + N
  • Edge: Ctrl + Shift + N • Mac: ⌘ + ⇧ + N
  • Firefox: Ctrl + Shift + P • Mac: ⌘ + ⇧ + P
  • Safari (Mac): ⌘ + ⇧ + N

Please don’t hesitate to click the Reply button below if you have further questions. We’re here to help.

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