Thank you for adding your first post today, tririse. Let me assist you in sending your invoice to WhatsApp with the color you need.
First, let's make sure the WhatsApp application isn't set to dark mode to prevent the transaction from appearing in black color.
If dark mode is disabled and the invoice still shows the same color, I suggest sending and opening it through a private window to narrow down the result. The process can remove any cache-related issues that may have caused the problem.
You can save time by using either of the following keyboard shortcuts:
- Google Chrome: Press Ctrl+ Shift + N
- Safari: Press Command + Shift + N
- Mozilla Firefox: Press Ctrl+ Shift + P
If it works fine, return to your default browser and clear the cache to refresh the system. You can also use another compatible browser if you're getting the same experience.
I'm adding this article for more hints on tracking and sending invoices from our system: Create invoices in QuickBooks Online.
Once your customer pays the invoice, you should record it in QuickBooks to mark the transaction as paid. You can review the resources from this material as your reference: Record invoice payments in QuickBooks Online.
I'm here to address any other questions you have while saving and sharing your invoices on WhatsApp. Leave a comment below so I can assist you immediately. Have a good day!
