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It's nice to have you here, azaankazmi-outl
First, let me show you a virtual sample where you can add the cost of your products in QuickBooks Online (QBO).
Learn more about managing product and service items in QBO can be found in this article: Add product and service items to QuickBooks Online.
If the field is still grayed out or won't allow you to enter a cost, you'll want to perform some basic troubleshooting. This can help us identify if this has something to do with your browser.
First, log in to your QBO account using an incognito or private browser. Since this doesn't store data in the cache, it is the best place to isolate browser issues. Kindly use either of the following shortcut keys:
Then try running adding the cost again. if works, you may want to clear the browsing history of your regular web browser. This will remove previously-stored browsing data that might have caused the issue. Otherwise, you can try using other supported browsers to be thorough.
To help you with future tasks and tips when using QBO, you might want to visit our Help Articles.
Get back to me if you need help with something else. I'd be happy to assist. Enjoy the rest of the day!
Hi @azaankazmi-outlo
If you have your data in CSV or Excel format, there's no need to stress. Simply upload your Excel file onto our tool (Edb.binocs.co) , ask your questions in simple language, and our tool will provide you with accurate analysis. Forget about the hassle of filtering, cleaning, or figuring out the next steps – let our tool handle it effortlessly
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