To reset your account and start from scratch, you can achieve this by clearing all data associated or purging with your company, Bilal. Below are the steps on how to proceed.
Please note that you can only reset your books less than 60 days old from a subscription. If more than that, you can cancel your current QuickBooks Online (QBO) Company and start a new one.
Before resetting your file, consider exporting your data, reports, lists, and other relevant information from QBO. These allow you to preserve and access your historical data in the future.
Here's how to purge your data:
- Log in to your QBO Account as an admin.
- Make sure it's the company you want to purge.
- Once you sign in, open this link. Alternatively, you can go to the following web address: https://app.qbo.intuit.com/app/purgecompany.
- To confirm you want to delete your company data, type Yes.
- Select OK, then Wipe data.
For more details on deleting your data and starting again, check out this article: Delete your data and start over in QuickBooks Online.
If you want to manage your QBO subscription, update credit card details on file, and view your billing history, please refer to this article: Manage billing, payment, and subscription info in QuickBooks Online.
Please let us know if you have further questions about purging your account. The Community is always here to provide you with a direct reply.
