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You'll get this prompt if the date on the transaction comes before the "Ad of date" of the inventory item, @fayorseycyril.
You can edit the item's starting value date by following the steps below:
Please see this article for more information about changing product and service item types in QuickBooks Online. I'll also share our page about income and expenses for more tips and recommendations.
That'll do it. Know that you're always welcome to swing by anytime if you have other questions or concerns. I'm always here to lend a hand. Thanks for visiting us today and have a good one.
Hi, I've checked and done all as advised, but still the same.
Hi there, @MMM7.
I'm here to help you get to the right department to verify this error since you've already changed the start date when you started tracking the inventory item as mentioned by my colleague. Here's how to contact them:
I've added this article to help you manage your inventory items in QuickBooks Online: Add inventory products in QuickBooks Online.
I'll be here if you have other questions. Let mw know by using the Reply button. Take care.
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