I can imagine how that can become inconvenient, Michael.
It seems like you're referring to the overlay for exploring enhanced features and it is currently taking up some space on your screen, which might make it a bit challenging to manage your customers effectively. Let’s find a way to improve your experience so you can focus on what matters most!
The overlays or pop-ups offer suggestions and guidance for how to enhance your QuickBooks experience. While the option to turn off the overlays isn't available, we can utilize the browser's pop-up blocker, which can help prevent unexpected pop-ups.
For Mozilla Firefox:
- Select the Menu icon ( three vertical dots) in the web address bar.
- Choose Options and select Privacy and Security.
- Scroll down to Permissions.
- Select Block Pop-Ups Windows, then uncheck to disable.
Google Chrome:
- Go to the Menu icon (three vertical dots) in the upper right corner of the web address bar.
- Select Settings and choose the Privacy and Security section.
- Click on Site Settings, then scroll down to locate Pop-ups and redirects.
- Select Don't allow sites to send pop-ups or use redirects.
- Select the Add button to enter the QBO web address and click Add.
Safari:
- From your browser, click Safari, then select Settings.
- Choose Websites at the top.
- Click Pop-up Windows on the left sidebar.
- Scroll down to the bottom of the list if you don't see the Pop-up Windows.
I've also added this article so you'd know how you can navigate QuickBooks more efficiently: Understand the navigation menu in QuickBooks Online.
Your feedback and experience is valuable to us, and I am committed to making this easy for you, so reach out to me if you ever need assistance.
