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Resolving your situation depends on whether the payment was manually entered or deposited to your bank linked to online banking in QuickBooks, toddvu. I'll provide the steps for both scenarios below.
We don't have to combine invoices or separate the payment to rectify your concern. To clarify, is the deposit coming from the Bank transactions page? Was it just a single transaction with the value amounting to the two separate invoices?
If so, we can match that entry to both invoices:
However, if you've manually recorded a single payment for both invoices but only applied it to one, the exceeding amount will automatically be converted into a Credit once saved. We can link this entry to the other invoice to mark it as paid.
Here's how:
Additionally, you may temporarily hold customer payments in the Undeposited Funds account when the amount is not yet in your physical bank. Then, once the money is already in your bank account, you can initiate a deposit in QuickBooks to keep your records accurate. To learn more, check this article: Deposit payments into the Undeposited Funds account in QuickBooks Online.
If you have follow-up concerns about your invoices and their payments, tag me on this thread. I'll be looking forward to assisting you again.
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