cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
NEW Connect to DBS IDEAL direct bank feeds Click here
quantumconsultin
Level 1

I want to record discount in Receive payment entry (Because customer wants discount at payment time). How I do this entry, there is no option of discount in Receive Paymn

 
1 Comment 1
FateCandylaneT
QuickBooks Team

I want to record discount in Receive payment entry (Because customer wants discount at payment time). How I do this entry, there is no option of discount in Receive Paymn

It's great to have you here, quantumconsultin. I've got detailed input to share when managing discounts for your customer transactions and payments.

 

In QuickBooks Online, you can only add discounts when creating sales transactions. You'll have to enable the Discount Percent or Value feature from your company's settings first to apply specific payment discounts to your customers. To do that:

 

  1. In your QBO account, go to the Gear ⚙ icon and click Account and Settings.
  2. Select the Sales tab on the menu.
  3. In the Sales form content section, select the pencil ✏ icon.
  4. Then, enable the Discount setting.
  5. Click on Save and Done.

 

 

Once ready, you can add a discount to the subtotal of your sales form as a percentage/value or, apply them as a line item where you can include a description of what the discount is for. Let me show you how:

 

  1. Go to the Sales menu, then choose the Invoices tab.
  2. Find and open the invoice created.
  3. If you want to add discounts to the subtotal on your sales forms, click Discount Percent or Discount Value on the lower right section of the invoice.
  4. If you want to add them as a line item, you need to create a discount item first and then apply them to the transaction.
  5. Enter the early payment discount amount, then Save and Close.

 

 

You can check out this article for additional guidance: Add a discount to an invoice or sales receipt in QuickBooks Online.

 

Moreover, here's a reference you can utilize whenever you require a comprehensive overview of your business' status: Run reports in QuickBooks Online.

 

This forum will always be available anytime you need additional assistance managing sales transactions in your account. Just leave them in the comments below. Stay safe!