It's great to have you here, quantumconsultin. I've got detailed input to share when managing discounts for your customer transactions and payments.
In QuickBooks Online, you can only add discounts when creating sales transactions. You'll have to enable the Discount Percent or Value feature from your company's settings first to apply specific payment discounts to your customers. To do that:
Once ready, you can add a discount to the subtotal of your sales form as a percentage/value or, apply them as a line item where you can include a description of what the discount is for. Let me show you how:
You can check out this article for additional guidance: Add a discount to an invoice or sales receipt in QuickBooks Online.
Moreover, here's a reference you can utilize whenever you require a comprehensive overview of your business' status: Run reports in QuickBooks Online.
This forum will always be available anytime you need additional assistance managing sales transactions in your account. Just leave them in the comments below. Stay safe!
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