Let's run some troubleshooting steps to fix this missing icons, paolo-thepercent.
First, we need to refresh your browser. On your keyboard, let's press F5.
Next, we can switch to an incognito or private browsing session. There are times that the browser stores frequently-accessed data, causing missing icons or unusual behavior. Use these keyboard shortcuts to open one depending on the browser that you're using.
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
If it works, we can go back to regular browsing and clear the browser's cache. Like any other web-based platforms, QuickBooks collects cache files and cookies. We can also do this task on other supported, up-to-date browsers.
Let's check out our Help articles page. This is where you can browse some useful articles that serve as your reference for your future tasks.
Please get back to me if you continue to get the same results so I can look further into this. Have a good one.
