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-secretariatswor
Level 1

International payment links are not embedded in invoice even though razorpay account is enabled for international transactions.

 
1 Comment 1
Rasa-LilaM
QuickBooks Team

International payment links are not embedded in invoice even though razorpay account is enabled for international transactions.

Thanks for visiting the Community today, -secretariatswor.


I recognize the importance of having the international payment link embedded in the invoice. This lets you accept payments seamlessly. Let me route you in the right direction on how to fix the issue.


In situations like this, I recommend contacting Razorpay Support Team. They can review the settings of your account in a secure space.


From there, they’ll be able to identify the root cause of why the payment link is not enabled on the sales form. Then guide you on how to apply the permanent solution.


For additional resources, this article outlines the complete steps on how to activate your Razorpay account and connect it to QuickBooks: Payment enabled invoices—Razorpay. From there, you’ll find answers to common questions about the application.


Feel free to post a comment below if you have invoice and payments related concerns. I’ll get back to answer them for you. Have a great weekend ahead.