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Borhan
Level 1

Looking problem when invoice entry, Very slow when push save

When we have entry any invoice, looking these queries; The action could not be completed because another user was creating, editing or deleting a transaction with inventory products at exactly the same time. Please try again in 30 min. If the issue persists, please contact Customer Support.
1 Comment 1
SheandL
QuickBooks Team

Looking problem when invoice entry, Very slow when push save

Thanks for bringing this issue to our attention, Borhan. Let's perform some troubleshooting steps to ensure you can save your invoice entries in QuickBooks.

 

Firstly, to address the slow response time when saving an invoice entry, I recommend clearing your browser's cache. This process will remove the outdated data stored in your browser. Then, please make sure that you're using a supported browser when opening your account to ensure compatibility with the software.

 

If the issue persists after following the steps provided, please contact our live support team for further assistance. They can help review this matter thoroughly and offer a tailored solution to your specific needs.

 

To contact them, here's how:

 

  1. On your QuickBooks account, go to the Help(?) icon.
  2. Go to the Search tab and enter a topic or keyword to activate the Contact Us button.
  3. Once done, click the Contact Us button.
  4. Then, please choose your preferred method of connecting with our experts.

 

To learn more about our support hours, please visit this article: How and when can I contact QuickBooks Online support?

 

Please don't hesitate to get back to us if you have other concerns or questions.