Let me guide you on how to contact our support agent, @acts-ahd.
You can post your concern here so that I can help you. We also have All-Stars and other users who hang out here in the Community and can provide the answer.
If you need to contact our support agent by phone, we're unable to provide you with a phone number to reach our Care Support team. However, you can chat with us online or use a QuickBooks Online account to contact us. Here's how:
- Click the Help (?) icon at the top.
- Choose the Contact Us button.
- Type your issue or question on the What can we help you with box.
- Proceed with the Let's talk button.
- Select the Start messaging option.
Also, the availability of support depends on which type of subscription you're using. You can check out this article for our contact information: QBO Support Team.
Feel free to browse this link here if you need help with other tasks in managing your Intuit account. It'll route you to our general account topics with articles.
You can always reply to this post if you have any other questions other than the refund process. I'll be here to answer them. You have a good one.
