If you have the updated one, you can try repairing it to resolve most printing issues in QuickBooks Online (QBO).
Close Acrobat/Reader and all open web browser windows.
Click the Start button at the bottom left of your screen.
Type Control Panel, then press Enter.
Click Programs and Features.
Choose Acrobat or Adobe Reader, then click Uninstall/Change.
Click Next in the Setup dialog box.
Choose Repair, then click Next.
Then, restart your computer and log back into your Online account to print an invoice again.
If the same thing happens, try uninstalling and reinstalling Adobe Reader. Just follow the steps in the How to uninstall Adobe Reader/Acrobat and How to re-install Acrobat Professional section in this article: https://community.intuit.com/articles/1779216.
If the problem persists, I'd suggest contacting our Customer Support Team. They'll investigate what's causing this printing issue.
Click Help on the top menu.
Choose Contact us.
Enter can't print logo and company address in the What can we help you with? field.