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I've got some steps we can try to print an invoice with a logo and company address, info.
Aside from adding the logo on your invoice again, let's try updating Adobe Reader/Acrobat to the latest version. You can check out the Adobe website for the detailed instructions.
If you have the updated one, you can try repairing it to resolve most printing issues in QuickBooks Online (QBO).
Here's how:
Then, restart your computer and log back into your Online account to print an invoice again.
If the same thing happens, try uninstalling and reinstalling Adobe Reader. Just follow the steps in the How to uninstall Adobe Reader/Acrobat and How to re-install Acrobat Professional section in this article: https://community.intuit.com/articles/1779216.
If the problem persists, I'd suggest contacting our Customer Support Team. They'll investigate what's causing this printing issue.
Here's how:
I have a link here about fixing QBO printing issues on browsers for Windows: https://community.intuit.com/articles/1785986.
Visit the Community if you need anything else with printing sales form. Just leave a comment below and I'll be sure to answer them.You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
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