The IOS app has had a formatting problem for OVER 1 Year. Expenses scroll down and it cuts off the numbers. So many times in customer service and still not solved!!!
It's nice to see you here in the Community, @DJO.
I'm here to share some basic trouble shooting steps that can help you with your formatting problem.
Make sure that your mobile app and phone's operating system is updated. Then, you can clear app data.
If the issue persists, we'll have to uninstall and reinstall the QBO application. Here's a quick guide to do it, or visit the link here to reinstall the app directly.
If the same thing happens, I would suggest contacting our support team to check the setup and to investigate this behavior. Here's how:
If you need help with other task in QuickBooks Online, we have help articles that can be found here.
Please let me know if you have other questions for QuickBooks Online. Always here to help.
Absolutely shocking. I use latest iphone, software latest updates and have done all those steps about 20 times, as well as reporting and dialoguing with your support agents about it at least half a dozen times and here we are again, at the beginning, one year later! Same problem, same waste of my precious time, And still no changes!!!!