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BecksBooks
Level 1

Quickbooks - please listen to your customers, accountants and bookkeepers. We are the ones utilizing your products. This isn't good customer service.

Quickbooks - please listen to your customers, accountants and bookkeepers. We are the ones utilizing your products and our client's shouldn't have to pay for us to learn a new layout. This is frustrating. I now have to teach my boss how to use this software. Your platform is supposed to make our lives easier not harder. Not only is your software expensive, but also has a lot of hiccups to put it nicely. Please make the original layout possible. I am not old (42) and have several clients that this is impacting not to mention the rather large organizations I work for. Several millions of dollars. Please put it back to the way it was. This is time consuming and unnecessary. Try putting more training into your agents verses raising your higher software engineers bank accounts. This isn't good customer service.