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Matt1555
Level 1
posted
‎November 03, 2021 02:13 AM
last updated ‎November 03, 2021 2:13 AM

Can anyone assist me as I not able to see the customer name in the invoices,,,

I do not see in the invoice pdf the name of the customer it shows the billing address
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1 Comment 1
MaryLandT
Moderator
Moderator
‎November 03, 2021 03:22 AM

Can anyone assist me as I not able to see the customer name in the invoices,,,

Let me share some insights about the data you see on the invoice PDF, Matt.

 

The name of the customer will appear under the BILL TO field on the invoice PDF. I'm adding these screenshots to see the data from the invoice to the PDF attachment.

show name on the invoice pdf.PNGshow name on the invoice pdf1.PNG

 

You can perform some troubleshooting steps, like clearing the browser's cache and cookies to isolate the issue. Also, make sure the Adobe Reader s up-to-date to prevent issues when printing PDF files. Check out this link for instructions and detailed steps: How to update, repair, or re-install Adobe Reader/Acrobat.

 

Once done with the troubleshooting steps, resend the invoice, and check the name of the customer. If you're still unable to see it, I recommend contacting our QuickBooks Live Team. That way they can check what's causing the issue.

 

Stay in touch with me if there's anything else I can help you with displaying the name of the customer on the invoice PDF. I'm always around to provide the information that you need.

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