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escaleras.roads@
Level 1

Can I have more than one email for a customer entry?

I have several customers who have multiple emails they want their invoices sent to.  Is there a way to have more than one email for a customer?
1 Comment 1
Aldren18
QuickBooks Team

Can I have more than one email for a customer entry?

Thank you for your post, Escaleras. Yes, QuickBooks Online allows you to send an invoice to multiple email addresses for your customer. Let me elaborate on this in detail.

 

QuickBooks Online provides a seamless way to add multiple email recipients to any sales form, including invoices. Here's how you can send an invoice to multiple email addresses:

 

  1. Navigate to Sales and click on Invoices.
  2. Check the box next to the invoice you want to send.
  3. In the Action column, select Send from the dropdown menu. The Send email window will open.
    image.png
  4. In the To field, enter the email addresses separated by a comma and space.
  5. You can also enter the email addresses in the Cc or Bcc field.
  6. Select Send.

 

If you want to assign these multiple email addresses as the default recipients for sending invoices to a specific customer, you can add these emails to the customer's information. Follow these steps:

 

  1. Go to the Sales section, then select Customers.
  2. Double-click the customer to whom you want to add an email address. 
  3. Select the Edit option.
    image.png
  4. Enter the email addresses separated by a comma and space.
  5. Once done, click on Save to save the changes.

 

I have included articles that will help you send reminders to your customers when their invoices are due to ensure you get paid on time. 

 

 

I'm all ears if you have any other questions or concerns regarding sending invoices to your customers. If you need help running reports or handling tax forms, please let me know, and I'll guide you through the steps and provide detailed instructions.