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limoplusinternat
Level 1

Can i remove e mail address option from invoice and sales receipt

every time I entered sales recipt and sales invoice qb ask e mail address.without e mail address its unable to save the invoice and sales receipt.how to avoid e mail option in sales receipt template
1 Comment 1
JoesemM
Moderator

Can i remove e mail address option from invoice and sales receipt

It's nice to see you here in the Community forum, @limoplusinternat. I understand that you want to remove the email address option for your invoices and sales receipts. Let me help and provide you with some insights on why we can't remove this in QuickBooks.

 

Currently, QuickBooks Online doesn't have the feature to remove email addresses from invoices and sales receipts. The email address option is an essential feature in QuickBooks as it allows you to directly send transactions to your customers. This will help streamline the communication process and ensure that your customers receive their transaction details promptly. 

 

For now, you have the option to save your invoices and sales receipts without the need to provide an email address. You can do this by selecting the SaveSave and New, or Save and Close option. See screenshots for a visual reference.

Capture.PNGCapture.PNGCapture.PNG

While the option to remove the email address when sending transactions is unavailable, I'd recommend sending feedback to our product development team. They're continuously discovering new ways to adapt to our customers’ needs. 

 

Here are the steps you can follow.

 

  1. Click the Gear icon at the top, then Feedback.
  2. Enter your comments or product suggestions.
  3. Select Next to submit feedback.

 

Your feedback helps our Product Development team determine which feature will be implemented in the next update.

 

Additionally, let me provide you with some valuable resources that can assist you in customizing your sales forms as well as managing your customers' payments efficiently in QuickBooks:

 

 

Please don't hesitate to ask if you have any further inquiries regarding the process of sales receipts and invoices. I will be available to assist you with any QuickBooks-related issues you may encounter. Have a good day.