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worldboatrental-
Level 1

How come my invoices dont who a way to be paid by my clients? is there something i need to add or set up on quickbooks?

I just open up my quickbooks account in Europe and tried sending an invoice to test it but there is no option on the invoice for my client to pay for it.  "Says if you dont know how to pay for this invoice contact the company"
1 Comment 1
ShaniamarieC
QuickBooks Team

How come my invoices dont who a way to be paid by my clients? is there something i need to add or set up on quickbooks?

Welcome to the Community space, @worldboatrental.

 

I can offer some insights to assist you with setting up payment options on your invoice in QuickBooks Online.

 

We only provide QuickBooks Payments for US accounts, which is why you received a prompt. You can contact your bank's Customer Care Team to check if they support international payments.

 

Alternatively, you can explore other online payment solutions, but please make sure to choose one carefully. Then, you can connect your bank account to QuickBooks so that the payments recorded in your bank account will be downloaded to QuickBooks.

 

As a temporary solution, you can include your bank details in the footer of your invoice template, in the "Your payment details" box, directing your customer to your bank details. Here's how:

 

  1. At the left navigation panel go to Sales then select Invoices.
  2. Choose the invoice you want to modify then click Edit.
  3. At the bottom part of the invoice select Customise.
  4. Then choose which template you use for that invoice and modify it to add your bank details.

 

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In addition, here are some articles you can check to learn how to receive and record invoice payments in QuickBooks Online. You can also combine multiple transactions into a single record so QuickBooks matches your real-life bank deposits:

 

 

We appreciate you visiting the Community space today, @worldboatrental. If you need help with any QuickBooks-related tasks, feel free to ask. Stay safe!