how do I release time associated with a voided invoice so that I can reinvoice it?

solutions5 · ‎December 02, 2024

I voided an invoice that got rejected. Now I need to modify the time and resubmit the invoice. All the project time shows as "converted" and no time comes up to create a new invoice (as if the voided invoice is still holding the time associated with it).

Ivan_G

When an invoice linked to a billable expense gets voided, it's still tied to that expense and doesn't get unlinked, solutions. I've got a way to sort this out so you can recreate an invoice for that project.

We can handle your situation by deleting the invoice instead of just voiding it. Doing so ensures the Billable expense charge's Status will be Open again. Here's how:

Go to the Sales menu, then All sales.
Modify the Date range if necessary.
Locate the voided invoice and click its designated dropdown arrow.
Select Delete, and once prompted, tick Delete again.

After initiating these procedures, the Status of the Billable Expense Charge for the project will be indicated as Open again. You can then proceed with generating/editing time entries or reinvoice your customer for the project.

Finally, you may track hourly labor costs and your project's profitability in QuickBooks. This method can help you review your actual earnings for each work.

You can always count on us if you have more questions about managing your projects and their associated invoices. Just tap the Reply button, and we'll respond to you shortly.