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cviveks
Level 1

Why can't quickbooks automatically mention months, year while creating a recurring invoice?

 
1 Comment 1
RaymondJayO
Moderator

Why can't quickbooks automatically mention months, year while creating a recurring invoice?

I'll provide the details for this, @cviveks

 

It could be the template is set to Unscheduled since it doesn't have timetables. That's why the program doesn't auto-mention months or years when creating the recurring invoice

 

I'd suggest opening the template from the Recurring Transactions page. If you've set the Type to Unscheduledchange it to either Scheduled or Reminder. Then, choose either Monthly or Yearly under Interval.

 

Here's a sample screenshot of the differences between the three types: 

ThreeTypesOfARecurringInvoiceTemplate.PNG

 

If you've already set the template Type as Scheduled or Reminder, but the issue persists, the browser's stored cache may be full. I'd suggest logging into your QBO account via an incognito window. It doesn't store data in the cache, so it's a great way to isolate browser-related issues. Here are the keyboard shortcuts: 

  • Mozilla Firefox or Microsoft Edge: CTRL + Shift + P 
  • Safari: Command + Shift + N 
  • Google Chrome: CTRL + Shift + N


From there, create the recurring invoice again. If it works, let's clear your regular browser's cache so it'll function efficiently. If not, use other supported web engines to get the best and most secure experience with the program. 

 

Lastly, I recommend running a report for all your recurring templates in one place. Just go back to the Recurring Transactions page. Then, click Run report from the Reminder List drop-down menu (see the screenshot below). 

RunReportForRecurringTemplates.PNG

 

I'll gladly help if you need anything else. Take care always.