Buy now and save 90% off today
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Want an expert to help you set up your QuickBooks Online? Find out how: Click here
aaron-bg
Level 2

What is the different between marking invoice as void and delete? I want to keep the information of the invoice but the invoice is no longer valid.

If I delete the invoice I assume it will no longer appear under the Sales tab. But if I mark as VOID will I still see it and the amount I billed? I just don't want those numbers to affect my reports...
1 Comment 1
ShangY
QuickBooks Team

What is the different between marking invoice as void and delete? I want to keep the information of the invoice but the invoice is no longer valid.

I’d love to help you understand the difference between marking an invoice as void and deleting it, @aaron-bg. I’ll guide you through the process so you can tackle your task with ease and confidence.
 

When you void a transaction in QuickBooks, you'll still see it in your records, but it won't change your financial statements. On the other hand, if you delete a transaction, it's completely wiped from your records and won’t show up in any reports or accounts.
 

In the future, you can check the Audit Log to find detailed information about any transactions that have been deleted. This tool lets you see what transactions were removed and when they were deleted. However, it won't allow you to recover any deleted transactions.
 

If there's anything at all that you need clarification on or if you have additional concerns about deleting or voiding an invoice, please don't hesitate to ask.  I’m more than happy to guide you through the process and ensure everything goes smoothly, and you feel completely at ease.