Hello, Ray.
Allow me to share some insights about when you can have the billing invoice from QuickBooks Online(QBO).
In QBO, you can obtain the billing invoice by accessing the Billing History section in QuickBooks Online Plus or QuickBooks Time Plus.
- Sign in to QuickBooks Online as a primary admin.
- Go to Settings and select Subscriptions and Billing.
- Review the information in each section.
- To view payment history: In the QuickBooks Online tile, select View payment history. Your billing history shows the last six month's bills.
- To view older invoices, reach out to our support team.
Please refer to this article in case you encounter error -81624 and why you may not be able to complete the card payment process for your QuickBooks Online subscription: Error 81624: I can't pay my QuickBooks Online subscription.
Let me know if you need anything else about this or with QuickBooks. I got your back. Have a great day!
