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useruday
Level 1

Where do i find the previous month's quickbooks subscription invoice??

"Export to PDF" is not responding in "View your payment History"
1 Comment 1
MaryLandT
Moderator

Where do i find the previous month's quickbooks subscription invoice??

I can help you view the invoice of your QuickBooks subscription, useruday.

 

Let's start by clearing the browser's cache and cookies to retrieve the functionality of the Export to PDF option.

 

Sometimes, cache and cookies can block web pages or windows from loading. Hence, you need to clear them to make QuickBooks run faster.

 

Follow the steps to clear cache for your browser:

 

After clearing the cache, make sure to restart your browser for changes to take effect. Also, to have the best and most secure experience with QuickBooks Online, use a supported, up-to-date browser.

 

Then, log in to your QuickBooks account and view your payment history.

 

  1. Click the Gear icon at the top.
  2. Choose Account and Settings.
  3. Select the Billing and Subscription tab.
  4. Choose the View Payment History hyperlink.


Please know that billing history will display the last six (6) months' bills. And, statements are visible the day after the billing date, not the same day.

 

I'm adding these links to get more details about your subscription:

 

 

Let me know if there's anything else you need by commenting below. I'll stay around until you're able to view your payment history.