I understand the urgency in ensuring that every invoice uploaded has the necessary custom fields accurately recognized by the system, Michael. Timeliness is crucial, and I'm here to help address this efficiently. Let's collaborate to implement a solution promptly.
To begin with, let's verify if the Tax Reg Number is properly set up and contains a valid number. If it's correctly configured, try importing your data using a different web browser to rule out browser-related issues.
If the problem persists, I recommend contacting our live support team for further assistance. They have the tools and resources to identify the underlying causes of the problem and provide immediate assistance.
Here's how:
- Navigate to the (?) Help menu.
- Select the Search tab and search for questions or keywords.
- Click Contact Us.
- Enter your concern, then select Continue.
- Choose Chat with us or Have us call you.
I've provided a valuable resource that allows you to access and monitor your sales and inventory status through reports in QuickBooks Online: Use reports to see your sales and inventory status.
If you have any questions or concerns related to QuickBooks, please don't hesitate to come back to this thread for assistance.
