cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Want an expert to help you set up your QuickBooks Online? Find out how: Click here
office310
Level 1

WHY CANT I SEE THE DESCRIPTION WHEN PRINTING MY INVOICE?

I NEED TO PRINT INVOICE BUT THERE IS NO DESCRIPTION ON THE INVOICE.
1 Comment 1
MsNorthPND1881
QuickBooks Team

WHY CANT I SEE THE DESCRIPTION WHEN PRINTING MY INVOICE?

I acknowledge how important for you to show the description when printing invoices in QuickBooks Online (QBO), Office310. I'll add insights to guide you through the process.

 

The first step is to check the Content tab in your custom form style. Ensure the Description checkbox is selected in the Table section. This will ensure that the details are included on your invoices and allows you to create a physical record of transactions, which can be helpful for record-keeping, customer communication, and potential legal purposes. 

 

Here how:

 

  1. Go to the Gear icon.
  2. Select Custom Form Style under Your Company.
  3. On the upper right click New Style and select Invoice.
  4. Choose the Content tab, then click the Description table.
  5. Tick the Description checkbox, then click Done.

 

image.png

image.png

 

image.png

 

For additional guidance on customizing and adding specific details to your sales forms, you can refer to the article: Customize invoices, estimates, and Sales receipts in QuickBooks Online


Furthermore, if you need assistance with QuickBooks, consider partnering with a QuickBooks Live Bookkeeper to enhance your confidence in using the platform. Find out more about QuickBooks Live Bookkeeping.

If you find yourself needing a little bit more help with managing and printing invoices in QBO, I'm always here and ready to lend a hand.