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brian-sculptedby
Level 1

Why do I not have the "delete" option in Sales / Invoices to batch delete invoice?

I connected Shopify to Quickbooks but it didn't work and I now need to clear the incorrect invoices on mass. Quickbooks tells me to go to Sales and select the invoices and from batch actions select Delete. This option does not appear for me even though I am admin.
2 Comments 2
LieraMarie_A
QuickBooks Team

Why do I not have the "delete" option in Sales / Invoices to batch delete invoice?

Hi there, @brian-sculptedby. Let me share some information about the batch delete option.

 

In QuickBooks Online, we can batch delete invoices. However, this isn't an option if the invoices were coming from any third-party apps. In the meantime, you can delete them one by one by following these steps:

  1. Go to Sales and select the Invoices tab.
  2. Find the transaction. In the Action column, select the small arrow icon and select  Delete.
  3. You can also open the transaction and delete it. In the Action column, select the small arrow icon and select View/Edit.
  4. Select More in the footer. Then, select Delete.

 

You can also look for an app that helps delete transactions in bulk. QBO supports thousands of various third-party applications for any functionality you may need. Head to the Intuit App Center and type a keyword in the search bar.

 

Click the Reply button if you have further questions about deleting invoices. The Community and I will always be here to help you. Take care always, @brian-sculptedby.

Fiat Lux - ASIA
Level 15

Why do I not have the "delete" option in Sales / Invoices to batch delete invoice?

@brian-sculptedby 

You can utilize a deleter tool

https://transactionpro.grsm.io/qbo