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heyitstroi-gmail
Level 1

Why does my invoice only dont have option to be paid? Only save or print

 
1 Comment 1
SheandL
QuickBooks Team

Why does my invoice only dont have option to be paid? Only save or print

Hi, roi. It's my pleasure to help you view the option where you can mark your invoices as paid.

 

This option will only appear when you already save your invoices. I'm here to show you how to view this.

 

For Old Layout

 

  1. Go to the + New on your left navigation panel.
  2. Select Invoice under CUSTOMERS.
  3. Add the necessary details. 
  4. Hit Save.
  5. In your upper right corner, you'll see the balance due. Click the Receive payment button below the amount so it will route you to its page.

 

For New Layout

 

  1. Head to + New, then select Invoices. 
  2. Add important information.
  3. Click Save.
  4. Go to the Review and send dropdown, then select Receive payment.

 

If you want to edit your sales forms in QuickBooks Online, please read this article for guidance: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

I'll be sure to get back to you if you need further help viewing this option in your invoices. Hit the reply button if you have one.