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nurhayati_78
Level 1

Why the new update mobile apps don't have snap receipt?






1 Comment 1
Angelyn_T
QuickBooks Team

Why the new update mobile apps don't have snap receipt?

I'll share some information about the availability of the snap receipt feature in QuickBooks Online (QBO) mobile apps.

 

The snap receipt's accessibility varies by region. It's available in specific areas, including the United States, the United Kingdom, Canada, and Australia. 

 

If the feature isn't available in your location, I recommend looking for a third-party app that'll allow you to capture receipts.

 

While it's limited to some regions, I suggest sending a feature request directly to our product developers. It'll enable them to evaluate the possibility of incorporating this idea in the upcoming updates to all QuickBooks versions.

 

To start: 

 

  1. Go to the Gear icon, then Feedback.
  2. Enter your comments or product suggestions.
  3. Tap Next to submit.

 

Your input directly influences the updates we roll out, so the more requests we receive from our customers, the faster we can make it happen. You can track feature requests through the QuickBooks Online Feature Requests website.

 

On the other hand, you may also consider adding your files to your transactions through attachments. Check out this article as your reference: Attachments in QuickBooks Online.

 

Reply to this thread if you have follow-up questions while working with your transactions' receipts in QuickBooks. I'm just a few clicks away to help you again.