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alnejoumalsabaa
Level 1

Why there is difference between old subscribers (which are charged higher and new subscribers). Should be same for all

 
2 Comments 2
AlcaeusF
Moderator

Why there is difference between old subscribers (which are charged higher and new subscribers). Should be same for all

Welcome to the Community, @alnejoumalsabaa.

 

Allow me to share some clarification about the renewal for QuickBooks Online.


The charged amount for the renewal of the subscriptions is the same for all users. Depending on the region, new subscribers are given discounts for three months as a promo.

 

To check the real-time rate, you can visit our website (the crossed-out amount). Here's how:

 

  1. Go to: https://quickbooks.intuit.com/choose-country/.
  2. Choose your country.
  3. Scroll down to view the rates.

For additional reference, I've attached some articles you can use in case you need to downgrade, as well as how to view the renewal date:

 

Please know that I'm just a post away if you have any other questions. Have a great day ahead.

Fiat Lux - ASIA
Level 15

Why there is difference between old subscribers (which are charged higher and new subscribers). Should be same for all

@alnejoumalsabaa 

Utilize this 3rd party tool to migrate your data between QBO accounts.

https://transactionpro.grsm.io/qbo 

 

Once you are ready to proceed, open a new QBO account with current discount rate for up to 3 or 6 months.

https://quickbooks.grsm.io/Asia-Pacific

https://quickbooks.grsm.io/EU

 

If you are able to run this process once, you may repeat it to lower your cost anytime you need..