Can intuit reverse the charge on my automatic debit arrangement? I availed the plan for 6 months and it was still charging me for the 7th month.

Welcome to the Community, johnny. I’m here to route you to the appropriate line to assist you with your QuickBooks Online (QBO) billing concerns.

Topics such as billing concerns require contacting our Customer Care Support. It’s because this matter requires you to provide your personal information to assist you with the charges arrangement better. Also, they have the necessary tools to check through while maintaining your data privacy.

Since the Community is a public forum, doing so would be the best option. With that, you can refer to the steps below on how you can reach out to them:

1. Sign in to your QuickBooks Online account.
2. Click the Help button.
3. In the QuickBooks Assistance chat box, select Talk to a human and or tap the Contact Us button at the bottom.
4. Then, type in your reason for contacting us in the What can we help you with? Box and click Continue.
5. From there, choose a way to connect with us; either to Chat with us, get a Callback, or call our support line directly by getting our Phone number.

Additionally, refer to this article for other options when contacting them. You can also scroll down to the bottom to take note of their support schedule and hours: How and when can I contact QuickBooks Online support?

Furthermore, learn about your subscription and view its information through this article: Update billing, payment, and subscription info in QuickBooks Online.

Keep me posted if you have other questions concerning managing QuickBooks transactions. I’m always around this forum to deliver quality assistance. Take care!

Yes, I would like to reverse the charges for this month. I paid $38. I assumed once my 6 months of subscription is up, it will automatically cancel out.