Thanks for bringing this to our attention, @SEI6118. Let me provide clarifications about your payroll concern in QuickBooks Online (QBO).
Salaried employees' hours are reflected in both paychecks and payroll reports, but not included in either Workforce or on individual pay stubs. This is because they get the same pay regardless of the hours they work.
The data in Workforce always matches what's in your company file, so I encourage you to check the pay stubs or paychecks for your salaried employees to confirm they are set up and recorded correctly. For your reference, please refer to this article: Edit, delete, or void employee paychecks.
If the issue persists, I recommend contacting our Payroll Support team, who can further assist you in reviewing the paychecks and help investigate why hours is showing for salaried employees. You can reach our live team by following these steps:
- Go to Help.
- Click the Search tab, then Contact Us.
- Select a topic to connect with the right expert.
- Click the Chat or Callback option.
Additionally, you can bookmark these articles for tips about viewing pay stubs and fixing common QuickBooks Workforce issues:
Let me know if you have further questions about your employee's paystub display or the Workforce. I'll be willing to lend a hand. Keep safe.
