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info2277
Level 1

Have failed to update the payment method

 
1 Comment 1
GenieBabe_L
QuickBooks Team

Have failed to update the payment method

Hello there.

Thank you for reaching out, info2277. To help clarify the situation, can you let me know if you encountered an error code while attempting to update it? If yes, could you share the specific error message you received?

Also, there are a few possible reasons why you're experiencing failure when trying to update your payment method. 
 

These are the reasons why it failed to update the payment method:
 

  • There are special characters and typographical errors when you type your credentials.
  • Your card was blocked by your Credit Card or Debit Card Institution.
  • Your card has already expired.
  • Your card balance was insufficient.
     

Once confirmed, please double-check your credentials when updating the payment method or contact your Credit or Debit Card Institution for verification.
 

To further assist or help, you can click the Reply button and leave a message.